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I am very pleased to be writing to you with regards to one of your Realtors, Mr. Patrick Maxam. I wanted to ensure that you were aware of what a stellar performer Patrick is and how genuinely pleased I am with his outstanding service! I was recently in the market to purchase my very first house, an investment property, in the Fort Hood area. Numerous real estate agents in the area were engaged to find a suitable property for my first purchase. Even though I have done extensive research on real estate and home buying, I had many questions that were still unanswered with regards to property buying. The vast majority of the Realtors I was using seemed irritated and impatient by my lack of experience, too busy to send me "quality" properties that met my criteria, etc. This was where Patrick first began to standout from the rest of the agents. Patrick is always very patient and takes time to not only give you the right answer, but to ensure that you understand the process end-to-end. He absolutely makes me feel as if I am his #1 customer! WOW! Over the last couple of months I went from using multiple Realtors to using Patrick Maxam exclusively. I have a super-high level of confidence in Patrick and firmly feel that there is no other Realtor in the Fort Hood area that could provide me the service that he does. He is my personal benchmark for how a Realtor should be. I will be using Patrick Maxam for ALL of my future investment property purchases! Thank you Patrick and thank you Re/Max! Very Best Regards, Patrick Tolbert
I'm very happy with the services I received from Patrick Maxam. My wife and I enlisted Patrick's help with the selling of our 1st home. Patrick's expertise and advice was so helpful that it resulted in us selling our home and making a substantial profit in just over one week. Afterwards we didn't have to think twice about trusting in Patrick to find the new home we were looking for, something roomier, affordable and also pleasing to my wife's eyes was our mission. Patrick showed us several homes, all of which were great looking houses, the hard part was deciding which home we would choose. Everything we requested of Patrick regarding our new home was met. Throughout the whole process Patrick was very professional and sincere about our needs and wants. He always made us feel like family everytime we visited his office or he always seemed like family everytime he visited our home. I would highly recommend Patrick to any of my friends or family. Thank You Patrick for making our home selling and buying experience so easy and memorable. Malcolm A.
Although this letter is rather late I wanted to let you know how much my wife Diana and I appreciated all the work that Patrick Maxam did for us in the process of purchasing our home. He went far above and beyond the call of duty, (forgive my choice of words but I am a retired Marine), in ensuring that we had all the pertinent information that we needed. We made all of our choices over the Internet and as I'm sure you can imagine not only can buying a home over the Internet be a scary proposition but it could have also been a costly one. I have bought homes on three previous occasions and I have never had the pleasure of working with such an enthusiastic and professional real estate agent. Patrick spent many hours getting us a wide selection of the type of homes that we were interested in and didn't bother us with a bunch of homes that were out of our price range or houses that he knew we wouldn't want once my wife gave him the basic rundown. When we finally chose a home we were interested in he went and took pictures inside and out from every angle as well as the surrounding neighborhood and area. He also spent countless hours on the phone with us to make sure that we had all the information we needed to make an informed decision. He met us the day after we arrived to show us the house. It couldn't have gone smoother and I will always be grateful to him for his efforts. Another thing that you should know is that his work didn't stop once the sale was complete. He has kept in contact with us since the day we moved in (Aug 1, 2005) to check in with us and see how we're doing. He has always been there if we needed some advice or if something was going wrong he did everything in his power to help correct any problems that we had. I have never had a realtor do that before and I personally believe that if more agents went that extra mile as Patrick did, not only would you get more referrals but a much more satisfied client. Diana and I consider Patrick not only our real estate agent, but our friend as well. If I ever do decide to sell this house and buy another there is no one else I would go to except Patrick. I just wanted to let you know how lucky we were to find him and I hope that your company has the good sense to know that they have a real diamond in Patrick. Please give him my thanks as I think he deserves to know how much his help and friendship have meant to us. Thank you for your time. Sincerely, Craig M. Speh

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